Terms of service

Terms of Service

Last updated: October 14, 2025

Overview
Welcome to Victoria Antwi. The terms “we”, “us”, and “our” refer to Victoria Antwi. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).
Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy .If you do not agree, you should not use or access our Services.

1. Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence. You may be required to provide certain information, such as billing, shipping, and payment details. You represent that all information you provide is accurate and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.

2. Our Products
We make every effort to display our products accurately. However, colors and details may vary due to screen differences or device settings. We do not guarantee that the product you receive will be exactly as shown online.
Product descriptions and prices may change at any time without notice. We reserve the right to limit sales or discontinue products at our discretion.

3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is confirmed once payment is processed and acceptance is communicated. Orders may not be cancelled after acceptance.
All purchases are subject to our Refund & Exchange Policy .
Purchases are for personal use only and not for resale or export.

4. Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of purchase, as confirmed in your order email.
Unless stated otherwise, prices do not include taxes, customs, duties, or shipping fees.
You agree to provide accurate payment details and authorize us to charge your selected payment method for the full amount of your order, including applicable taxes and fees.

5. Shipping and Delivery
All delivery times are estimates and not guaranteed. We are not responsible for delays caused by couriers, customs, or events beyond our control. Once products are transferred to the carrier, the risk of loss passes to you.

6. Intellectual Property
All content on the Services, including text, images, logos, graphics, videos, and designs, is owned by Victoria Antwi or its licensors and is protected by intellectual property laws.
You may use our content only for personal, non-commercial purposes. Reproduction or redistribution without written consent is prohibited.

7. Optional Tools
We may provide access to third-party tools. You use these at your own risk and responsibility. We do not monitor, endorse, or control these tools and are not liable for any issues arising from their use.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, accuracy, or practices of those sites. Please review their policies before engaging with them.

9. Relationship with Shopify
Victoria Antwi is powered by Shopify, which enables us to provide our online store. However, all sales and transactions are made directly between you and Victoria Antwi. Shopify is not responsible for any issues related to your purchases. By using the Services, you release Shopify from any related claims or liabilities.

10. Privacy Policy
Your personal information is collected and processed in accordance with our Privacy Policy. Certain data may also be processed by Shopify as described in their Privacy Policy.

11. Feedback
If you send us feedback, ideas, or reviews, you grant us a worldwide, royalty-free license to use and share that content for business purposes. You confirm that you own the rights to any feedback provided and that it does not infringe on any third-party rights.

12. Errors and Inaccuracies
Occasionally, our website may contain errors or omissions relating to pricing, product descriptions, or availability. We reserve the right to correct or update such information and to cancel orders affected by errors.

13. Prohibited Uses
You may only use the Services for lawful purposes. You agree not to use the Services to:

• Violate any laws or regulations.

• Infringe intellectual property rights.

• Harass, abuse, or harm others.

• Upload malware or malicious code.

• Send spam or phishing messages.

• Attempt to gain unauthorized access or disrupt the Services.
  We reserve the right to suspend or terminate your access for any misuse.

14. Termination
We may terminate your access at any time for violating these Terms. You remain responsible for any outstanding payments. Sections on Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will survive termination.

15. Disclaimer of Warranties
Except where required by law, our Services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free operation.

16. Limitation of Liability
To the fullest extent permitted by law, Victoria Antwi and its affiliates will not be liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from your use of our Services or products.

17. Indemnification
You agree to indemnify and hold harmless Victoria Antwi, Shopify, and their affiliates, employees, and agents from any claim, loss, or expense arising from your use of the Services or violation of these Terms.

18. Severability
If any part of these Terms is found unlawful or unenforceable, the remaining provisions will continue in full effect.

19. Entire Agreement
These Terms, together with our posted policies, constitute the entire agreement between you and Victoria Antwi regarding your use of the Services.

20. Assignment
You may not transfer or assign your rights under these Terms without our written consent. We may assign our rights without notice.

21. Governing Law
These Terms and any related disputes are governed by the laws of Belgium. You agree to the exclusive jurisdiction of the courts in Antwerp, Belgium.

22. Headings
Headings are for reference only and do not affect the interpretation of these Terms.

23. Changes to Terms of Service
We may update these Terms from time to time. Changes will be posted on this page with a new “Last updated” date. Continued use of our Services means acceptance of the updated Terms.

24. Contact Information
Questions about these Terms of Service can be sent to us at:

Victoria Antwi
Lambrechtshoekenlaan 337
2170 Merksem, Belgium
Email: info@antwibridal.com
Phone: +32 487 61 11 08
VAT number: BE 0704 580 086